Privacy Policy
Last updated: 1 May 2026
At Dexterly, your privacy is important to us. This policy explains what data we collect, why we collect it, and how we protect it. By using our platform, you agree to the terms described here.
1. Information We Collect
We collect information you provide directly (name, email, phone, address) when you create an account or place an order. We also collect device and usage data automatically (IP address, browser type, pages visited) to improve our services.
2. How We Use Your Information
We use your information to: process and fulfil orders, send order updates via SMS/email/WhatsApp, provide customer support, personalise your experience, and send you promotional offers (with your consent). We never sell your personal data to third parties.
3. Data Sharing
We share your data only with: (a) logistics partners to deliver your orders, (b) payment processors to handle transactions securely, (c) service providers who help us operate the platform (e.g., email services). All partners are contractually obligated to protect your data.
4. Cookies
We use cookies to maintain your session, remember your cart, and understand how you use our website. You can disable cookies in your browser settings, but some features may not work correctly.
5. Data Security
We implement industry-standard security measures including HTTPS encryption, secure payment gateways (PCI-DSS compliant), and regular security audits. Your payment details are never stored on our servers.
6. Your Rights
You have the right to access, update, or delete your personal data at any time. Log in to your account and visit the Profile page, or contact us at shopdexterly@gmail.com.
7. Children's Privacy
Dexterly is not intended for children under 13 years of age. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this policy periodically. Significant changes will be communicated via email or a notice on our website. Continued use of our platform constitutes acceptance of the updated policy.
9. Contact Us
For privacy-related queries, contact: shopdexterly@gmail.com or write to us at Dexterly, India.